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Frequently Asked Questions (FAQs)
What happens if my flight is delayed or canceled?
In case of a flight delay or cancellation, we prioritize your convenience and aim to minimize any disruption to your travel plans.
For delays: We will notify you immediately and, if applicable, offer alternative flights to get you to your destination as soon as possible.
For cancellations: If the airline cancels your flight, we’ll help you rebook your flight or offer a full refund based on the airline’s policy.
We also provide support for compensation claims where applicable. Please note that the specific handling of these situations may vary depending on the airline’s policies.
Can I get a refund if I need to cancel my flight?
Refund eligibility depends on the airline’s cancellation policy and the type of ticket you purchased. Most budget airlines offer non-refundable tickets, while full-service airlines may allow cancellations with a refund or partial refund depending on the fare class.
We recommend reviewing the cancellation policy at the time of booking. If you’re unsure, feel free to contact us, and we’ll help clarify the options available for your booking.
How do I get my flight ticket after booking?
Once your booking is confirmed, you will receive an email with your e-ticket details. This includes your flight itinerary, booking reference, and a digital copy of your ticket. You can print it out or simply show the digital copy on your mobile device when checking in at the airport. If you don’t receive your ticket or have any issues with your booking, please contact our support team immediately.
Can I book a flight for someone else?
Yes, you can easily book a flight for another person. During the booking process, simply enter the passenger’s details instead of your own. Make sure the name, date of birth, and other details are entered correctly to avoid any issues at check-in. If you need assistance, our customer service team is here to help.
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Start your journey today and book your next flight with us. Whether it’s a weekend getaway or a long-awaited vacation, we’ve got you covered.